ChartOne, headquartered in San Jose, California, is one of the largest outsource providers of document and information services to the medical records departments in hospitals and physician clinics. The company's primary service offering is the management of the release of information (ROI) function. Generally, the need for this service arises when a hospital or clinic receives a request for a patient's medical record from an insurance company, government agency, attorney, physician, hospital or patient. On behalf of providers, employees of ChartOne process, retrieve, copy and forward the chart to the requesting party. ChartOne serves over 1,000 hospital and physician clinics and has operations in over 40 states. The company is working to redefine patient chart management and has created an innovative, flexible technology solution, View Manager, a cost-effective, Web-based electronic repository of medical records, provides real-time access to medical records. This offering reduces the time and expense required to store, retrieve and process medical records while increasing confidentiality and security. ChartOne's large base of customers, established document management workflow technology, and experienced medical records staff provide a unique platform for View Manager. Warburg Pincus invested in ChartOne in 2000 to fund the company's development of View Manager.
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